@seraphineltd
@Kaur13Mrs Hello, Thank you for confirming. I have now processed your refund, please allow 5 working days for your account to be credited. I apologise for the delay and thank you for your patience. Kind regards, Seraphine Customer Care April 25
@Kaur13Mrs Hello, Thank you for contacting Seraphine. Can you kindly confirm your order number please and I'll chase this for you. Kind regards, Seraphine Customer Care April 24
@GK3894 Hi, as explained on our website it can take up to 14 days for your refund to be issued once the parcel arrives at our warehouse. Please let me know your original order number so I can assist your further. April 12
@NHSMillion Hello, Thank you for contacting Seraphine. We are really sorry to hear this. Can you kindly confirm your order number please and we will be happy to assist. We sincerely apologise for the inconvenience this has caused. Kind regards, Khadijah March 29